Privacy Policy

"Aurelian Lifestyle Scotland ('we', 'us') is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our companionship and support services."

Privacy Policy: At a Glance

At Aurelian Lifestyle Scotland, your trust is our priority. We are committed to protecting your personal information and being transparent about how we use it.

1. What information do we collect?

We only collect what is necessary to support you. This includes your name, contact details, and—if we are helping with Attendance Allowance forms—relevant health information to ensure your application is accurate.

2. How do we use your data?

To provide high-quality companionship and community support.
To assist you with benefit applications (only with your explicit consent).
To keep you updated on our monthly community gatherings and events.

3. Who do we share it with?

The DWP: Only when submitting your Attendance Allowance forms at your request.
Emergency Services: Only if we believe there is an immediate risk to your safety.
No Marketing: We never sell your data to third parties.

4. How is it kept safe?

Your information is stored securely, either in encrypted digital files or locked physical cabinets. We only keep your data for as long as required by UK law (usually 6 years after our service ends).

5. Your Rights

You are in control. You can ask to see your records, correct any mistakes, or ask us to stop holding your information at any time.